Further help
Didn't find the answer to your question? Don't hesitate to reach out and see how we can assist you.
You can contact us by phone, email, or through any of our social media platforms.
General Questions
An electronic device not switching on can be the result of many things. Most commonly there is a fault with the mainboard or the battery. We can diagnose a range of issues and replace only what's needed to be.
Many touchscreens won't work if the device has been a victim to a heavy fall or if the device has previously been 'repaired' and a genuine screen wasn't used in the replacement.
Some believe putting the device in a bag of rice will solve all your problems. But this isn't true and sometimes the damage has already been done.
If we can't fix your device while you wait, we will get in touch with you to discuss your options. We can either offer you a replacement device for a cost, or we can return the device to you and refund your service charge.